Privacy Policy

Helios Ingredients Ltd is a private limited company that supply quality raw and natural food ingredients to retailers and manufacturers across the UK and Europe. This privacy policy explains how we use any personal information we collect about you when you use our services or our website.

What information do we collect about you?

We collect information about you when [e.g. you register your interest with us, sign a contract agreement or place an order for our products or services etc]. We also collect information when you request information and/or provide feedback. Website usage information is collected using cookies.

The different pieces of data that we hold for you is limited to the below and is required for processing as part of the performance of a contract with your company or as take steps to enter into a contract.

  • YourName
  • Your CompanyName
  • Your TelephoneNumber
  • Your EmailAddress

How will we use the information about you?

We collect information about you to process your order, manage your account and, if you consent, to email and/or telephone you about other products we think may be of interest to you.

We use your information collected from our website to personalise your repeat visits to our website. Helios Ingredients Ltd will not share your information for marketing purposes.

We may share your data with trusted third parties as part of the provision of products that you order, for example warehouses, couriers and other delivery companies, import clearance and handling agents

We periodically check that these third parties have appropriate safeguards in place to protect your data and that they are compliant with Data Protection Regulations.

In processing your order, we may send your details to, and also use information from credit reference agencies and fraud prevention agencies.

Marketing

We would like to send you information about products and services of ours which may be of interest to you. If you have consented to receive marketing, you may opt out at any time by sending us an email at info@heliosingredients.com.

You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please contact info@heliosingredients.com.

Helios Ingredients Ltd is a private limited company that supply quality raw and natural food ingredients to retailers and manufacturers across the UK and Europe. This privacy policy explains how we use any personal information we collect about you when you use our services or our website.

What information do we collect about you?

We collect information about you when [e.g. you register your interest with us, sign a contract agreement or place an order for our products or services etc]. We also collect information when you request information and/or provide feedback. Website usage information is collected using cookies.

The different pieces of data that we hold for you is limited to the below and is required for processing as part of the performance of a contract with your company or as take steps to enter into a contract.

  • YourName
  • Your CompanyName
  • Your TelephoneNumber
  • Your EmailAddress

How will we use the information about you?

We collect information about you to process your order, manage your account and, if you consent, to email and/or telephone you about other products we think may be of interest to you.

We use your information collected from our website to personalise your repeat visits to our website. Helios Ingredients Ltd will not share your information for marketing purposes.

We may share your data with trusted third parties as part of the provision of products that you order, for example warehouses, couriers and other delivery companies, import clearance and handling agents

We periodically check that these third parties have appropriate safeguards in place to protect your data and that they are compliant with Data Protection Regulations.

In processing your order, we may send your details to, and also use information from credit reference agencies and fraud prevention agencies.

Marketing

We would like to send you information about products and services of ours which may be of interest to you. If you have consented to receive marketing, you may opt out at any time by sending us an email at info@heliosingredients.com.

You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please contact info@heliosingredients.com.

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email us at info@heliosingredients.com.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.

For further information visit www.aboutcookies.org or www.allaboutcookies.org.

You can set your browser not to accept cookies and the above website tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.

Other websites

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 10th April 2018.

How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you :

by email at info@heliosingredients.com.

or write to us at: Helios Ingredients Ltd, Serendib House, 67a Boston Manor Road, Brentford TW8 9JQ, UK.

Our Data Protection Manager is Brian Johnson who can be contacted at brian@heliosingredients.com if you have any questions or concerns about privacy or data protection.